We are seeking an energetic and passionate Head Barista to lead our coffee team and elevate the customer experience. In this dynamic role, you will oversee daily operations of the coffee bar, ensure exceptional service, and maintain high standards of food safety and quality. Your leadership will inspire your team to deliver memorable moments for every guest while managing workflow efficiently. If you thrive in a fast-paced environment and have a love for coffee and customer service, this is your chance to make a meaningful impact!
Duties
Lead and motivate the barista team to deliver outstanding coffee and food service with enthusiasm and professionalism
Oversee daily operations of the coffee station, ensuring smooth workflow and timely service
Maintain cleanliness, food safety standards, and proper food handling procedures at all times
Train recent team members on beverage preparation, POS systems (Point of Sale), Micros POS, and customer service protocols
Manage cash handling, cashiering, and basic math calculations accurately during shifts
Monitor inventory levels, place orders for supplies, and ensure proper food preparation procedures are followed
Address customer inquiries or concerns promptly to ensure a positive experience and foster loyalty
Requirements
Proven experience as a barista with robust knowledge of coffee brewing techniques and beverage customization
Previous leadership or supervisory experience in the food industry or food service environment
Familiarity with POS systems such as Micros POS and cash handling procedures
Excellent time management skills to prioritize tasks efficiently during busy periods
Solid customer service skills with a friendly, approachable demeanor
Knowledge of food safety standards, food handling practices, and proper sanitation procedures
Ability to perform basic math for transactions, inventory counts, and cash handling accurately
Join us to lead a vibrant team dedicated to crafting exceptional coffee experiences! Your passion for quality service combined with your leadership skills will help create a welcoming atmosphere where every guest leaves satisfied. We value your expertise in the food industry and look forward to supporting your growth in this exciting role!