Urban Tactical is looking for a Customer Experience Manager who can turn great service into an exceptional customer experience.
If you’re a solid people leader, natural problem-solver, and thrive in a fast-paced workplace, this could be your next move.
As our CEX Manager, you’ll lead and develop our customer experience team, drive service excellence, solve challenges, and help shape how our customers experience Urban Tactical every day.
WHAT YOU BRING:
Robust leadership & communication skills
Customer service or retail management experience
A passion for developing people
Organization, accountability & initiative
The ability to stay calm and focused when things get busy
ERP/CRM experience is a big plus
Lead the team. Elevate the experience. Grow with us.