Become a key player with the City of Medicine Hat as a Customer Service Representative. This temporary on-site role focuses on providing exceptional support for utilities, taxes, and financial inquiries.
As a Customer Service Representative, you'll engage directly with residents and businesses. It's essential to have strong interpersonal skills and a professional demeanor when addressing account inquiries and processing transactions. This role requires attention to detail, effective communication, and problem-solving abilities to resolve issues and maintain accurate records while balancing daily receipts.
Key Responsibilities:
• Respond to utility, tax, and accounts receivable inquiries
• Process payments and account transactions with accuracy
• Maintain updated customer account information




• Resolve routine account issues and explain reconciliations
• Perform taxation-related duties and issue tax certificates
Requirements:
• At least three years of public interaction experience
• Certificate in Office Technology or equivalent training
• Proficient in Microsoft Office and billing systems
• Solid verbal and written communication skills
• Ability to type a minimum of 8,000 numeric keystrokes per hour
Bring your customer service expertise and robust organizational skills to the City of Medicine Hat and make a difference in your community.
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📌 Customer Service Representative Medicine Hat
🏢 City of Medicine Hat
📍 Medicine Hat