We are seeking a dynamic and organized Front Desk Executive / Clinic Manager / Clinic Operations skilled to lead our multidisciplinary clinic front office and operational functions. This role is vital in ensuring smooth daily clinic operations, delivering exceptional patient experiences, and managing administrative and clinical support staff. The ideal candidate will be proactive, detail-oriented, and possess a solid background in healthcare administration, with experience in multidisciplinary clinic.
Duties
Oversee daily clinic operations, ensuring seamless coordination between front desk activities, clinical staff, and management
Manage patient scheduling, check-in/check-out processes, and appointment flow to maximize efficiency and patient satisfaction
Supervise front desk staff, administrative personnel, and support teams to maintain high standards of service delivery
Maintain accurate electronic medical records using systems like JANE or similar platforms, ensuring compliance with privacy regulations
Handle billing, insurance claims processing, and budgeting tasks to support financial health of the clinic
Monitor clinic supplies, equipment maintenance, and facility cleanliness to uphold safety standards
Skills
Proficiency in JANE or other electronic medical records systems
Experience supervising administrative teams within healthcare settings
Excellent communication skills for interacting with patients, staff, and external partners