We are seeking a agile and friendly Front Office Assistant to join our team! This vital role serves as the first point of contact for visitors and clients, ensuring a welcoming and organized front desk environment. You will manage daily administrative tasks, handle multi-line phone systems, and support various office functions with enthusiasm and professionalism.
Reception & Front Desk Administration
Greet visitors and provide professional front desk support.
Manage a multi-line phone system and direct calls and inquiries to appropriate staff.
Handle incoming and outgoing mail and courier deliveries.
Maintain a clean, organized, and qualified reception area.
Manage customer and vendor documentation, filing systems, and records.
Order and maintain office supplies and coordinate general office needs.
Accounts Receivable & Administrative Support
Review and process daily customer invoices.
Generate vendor receiving documents and process vendor bills daily.
Process customer credit applications and maintain accurate records.
Send customer statements and follow up on overdue or delinquent accounts.
Process customer payments, including EFTs, cheques, and credit cards.
Accurately apply payments to customer accounts and maintain account records.
Maintain and update client files and contact information.
Requirements
Proven office experience with robust clerical skills and familiarity with front desk procedures.
Time management and multi-taking high volume of tasks.
Excellent computer skills including proficiency in Microsoft Office (Word, Excel),
Knowledge of bookkeeping software such as QuickBooks or similar tools is desirable.
Prior experience with multi-line phone systems and phone etiquette is essential.
Solid organizational skills with keen attention to detail; ability to prioritize tasks effectively.
Demonstrated customer service skills with a friendly demeanor and professional communication style.
Ability to type quickly with accuracy; proofreading skills are beneficial.
Reliable organizational habits including filing, document management, and maintaining confidentiality.
Hours
Monday - Thursday - 8 AM to 4:30 AM
Friday - 8AM to 4 PM
Pay: $22.00-$28.00 per hour
Expected hours: 40.0 per week
Perks:
Dental care
Extended health care
Life insurance
In office parking
Paid time off
Vision care