Serve as a Bilingual Customer Care Coordinator at Para Med, ensuring the highest level of client support in both English and French. Provide essential coordination of care requests in this part time position.
You will be the main touchpoint for clients and field staff, dedicated to facilitating productive care delivery. Key responsibilities include scheduling support staff, updating patient and employee records, and maintaining open channels of communication.
Fluency in both languages is crucial for this role.
Key Responsibilities:
Assign care staff based on patient requirements
Create patient care schedules effectively
Update computerized records for patient data
Manage inquiries via calls and electronic communications
Document and report on all interactions properly
Requirements:
One year of administrative or scheduling experience preferred
Solid computer skills necessary for data entry
Must be fluent in English and French, both orally and written
Excellent customer service and communication skills
Compassionate demeanor when dealing with patients
Help ensure a positive care experience at Para Med by leveraging your bilingual skills.
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