Join a dynamic team in Burnaby as a Customer Experience Associate, where you will support optical stores and optometrists with exceptional customer service and accurate order entry.
This full-time, temporary role requires robust data entry skills and attention to detail. You will engage with customers via phone and email, ensuring all prescription orders are entered and followed up with accuracy. Organizational skills and the ability to manage multiple tasks are essential for success in this position.
Key Responsibilities:
• Enter optical prescription orders accurately into the system
• Review order details and contact customers for clarifications
• Provide customers with updates on order status and delays




• Follow up on outstanding orders and requests
• Support customer inquiries from optical stores and offices
Requirements:
• Experience in customer service, order entry, or administration
• High accuracy in data entry tasks
• Strong verbal and written communication skills
• Familiarity with Microsoft Excel and email
• Organizational and follow-up skills in task management
Utilize your skills in customer service and data accuracy to thrive as a Customer Experience Associate.
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📌 Customer Experience Associate Burnaby (Vancouver)
🏢 ARTONA GROUP
📍 Vancouver