Michaels in Toronto, Ontario, is seeking a Store Leader to support the Store Manager in driving sales, exemplary customer experience, and day-to-day operations across multiple departments, including Balloons, Knit & Sew, Custom Framing, and the Frame Shop.
The role focuses on coaching teammates, ensuring SOP compliance, operating POS and self-checkout smoothly, delivering robust omni-channel service such as BOPIS and Same Day Delivery, and promoting the Loyalty Rewards Program to boost retention.