TELUS Digital in Canada is seeking a Manager, Solutions Architecture for Amazon Connect to design cloud contact center solutions and guide pre-sales engagements. You will craft architectures leveraging Amazon Connect and Zendesk, collaborate with sales and delivery teams, and produce detailed technical documentation. The role requires 3-5 years in solution architecture or pre-sales, robust communication skills, and a track record of delivering large-scale cloud solutions.
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📌 Solutions Architecture Manager – Cloud Contact Center (Edmonton)
🏢 TELUS Digital
📍 Edmonton
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