In support of this growth, ASTRAK CANADA LTD i s looking for a talented Inside Sales Representative. The successfulperson will be an energetic, customer focused, self-starter who has experience in the Heavy Equipment aftermarket partsindustry and in Mulcher equipment industry
Order Desk / Sales Responsibilities:
- Delivering a high level of customer service.
- Interact, respond and follow up with customers on a daily basis, promptly responding to all inquiries in a courteous andefficient manner
- Sell a diversified line of products via phone, email and over-the-counter
- Processing customer orders through the computer system, ensuring accuracy and prompt delivery
- Utilizing the computer system to look up the correct parts
- Ensuring customers parts orders are accurately filled and delivered in a timely and efficient manner
- Effectively communicating product features, benefits and warranty policy information to customers
- Executing the store’s business plan as per company guidelines
- Demonstrate a positive, helpful attitude
- Work effectively as part of the team
- Adhering to company policies and procedures
- Support the sales team through up selling, service, pricing,
delivery and inventory inquiries
- Maintain a well-rounded knowledge of products sold
- Promote Company Private Branded products
Requirements
- Experience in the Construction Equipment aftermarket parts industry , specifically excavators, dozers and skid steers(min 3 year)
- Experience in the Mulcher industry ( min 2 yrs)
- Experience delivering a high level of customer service and sales results
- Excellent verbal, written and effective listening skills
- Experience working under pressure and setting priorities
- Perfect knowledge of Microsoft Office (Word, Excel & Outlook).
- French speaking would be an asset as we are nation wide
- Wage based on experience
- Job Type: Full-time, Permanent - 40 hrs per week
- Company paid health and dental advantages
Other Responsibilities
May be ask from time to time to arrange Transport with shipping companies as per Approved Carrier List
We thank all applicants for showing an interest in this position. Only those selected for an interview will becontacted.