Explore a role as a Bilingual Customer Service Specialist in Mississauga, ON, where you’ll serve customers in both English and French. You'll provide solutions-driven support and enhance customer relationships in this fully on-site position.
This key role involves processing customer orders, addressing inquiries, and coordinating returns efficiently within the diesel engine and heavy equipment parts sector. Your bilingual proficiency will be essential as you liaise with customers across Canada, ensuring their needs are met with professionalism and care.
Key Responsibilities:
• Process customer orders and inquiries via phone and email
• Coordinate product returns for smooth transactions
• Research parts, pricing, and inventory information
• Build customer relationships and anticipate needs
• Collaborate with sales and internal teams for best service
Requirements:
• 2+ years in customer service, call center, or order management
• Fully bilingual in English and French
• Strong problem-solving and organizational skills
• Proficient in Microsoft Office applications
• Experience in industrial or automotive sectors is a plus
Embrace this prospect to enhance your customer service skills while being part of a supportive team.
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