Spa Experience Agent

Full-Time - 40 hours per week

Position Overview

TheSpa Experience Agentis an essential member of the guest-facing team atScandinaveSpa Blue Mountain. Agents ensure that all spa environments are clean, safe, well-maintained, and guest-readyat all times.

This roleis responsible for delivering warm, friendly, and professional service while supporting guests throughout their thermal journey. Spa Experience Agents perform hands-on operational tasks, uphold cleanliness standards, complete inspections, and support other departments to ensure a seamless and memorable guest experience.

Requirements

- Previousexperience in hospitality or customer service.
- Experience with pool systems, water treatment, or chemical testing is an asset (training provided).
- Excellent customer service, time-management, and organizational skills.
- Ability to work both independently and as part of a team.
- Strong attention to detail and commitment to cleanliness and safety.
- Comfortable with fast-paced, multi-tasking work environments.




- Physically capable oflifting upto 30 lbs, walking long distances, bending, climbing, and working indoors/outdoors in all weather conditions.
- Flexibility to work mornings, evenings, weekends, and holidays.

Salary

- Salary: $20.05 - $25.88 / hr

Advantages

- Health, Dental, Vision, Life, Disability, Travel Insurance, Virtual Health and Employee Assistance Plan (EAP)
- Paid sick days and personal days
- Ongoing complimentary access to the Thermal Journey for you and a guest
- Four complimentary vouchers for other guests each year
- One complimentary Registered Massage treatment
- Employee rates for massage services
- Food and Beverage Discounts
- Boutique Discounts

As per the Accessibility for Ontarians with Disabilities Act, 2005 , should you require accommodations throughout the recruitment and selection process, please contact HR at or email at

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📌 Spa Experience Agent (full-time) (The Blue Mountains)
🏢 Scandinave Group
📍 The Blue Mountains