Elevate your career with ADP as a Bilingual Senior Workforce Manager Support Consultant. This role requires strong analytical skills and emphasizes client collaboration while delivering tailored solutions.
As a Senior Workforce Manager Support Consultant, you will directly support clients by analyzing their specific business needs and creating insightful reports. Your expertise in ADP's Time and Attendance products will enable you to manage client escalations effectively. This position embraces flexible work with opportunities for skilled growth and development.
Key Responsibilities:
• Lead client escalations and advocate for their needs
• Manage risk and recommend solutions for HRTech changes
• Support clients through virtual meetings and communication




• Document activities meticulously for effective service management
• Collaborate with ADP teams for seamless service delivery
Requirements:
• 3+ years of experience with ADP Time & Attendance products
• Strong customer service and service request management skills
• Excellent time management and attention to detail
• Communication proficiency in both French and English
• Ability to learn new software applications quickly
Bring your expertise in workforce management and client advocacy to help ADP enhance client relationships.
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📌 Bilingual Senior Workforce Consultant at ADP (Montreal)
🏢 ADP
📍 Montreal