Elevate your career as a Claims Service Representative with Northbridge Financial. Deliver exceptional customer service while managing inquiries and setting up new claims in a hybrid model.
In this role, you will be the front line for customer support, responding to inquiries and working closely with Claims Adjusters. You will need to demonstrate strong problem-solving skills, manage busy days, and ensure a premium customer experience. Your attention to detail and technical proficiency in systems will be pivotal for success.
Key Responsibilities:
• Manage incoming inquiry calls and set up recent claims
• Provide timely support to Claims Adjusters via phone
• Maintain high data quality and service levels
• Troubleshoot issues efficiently for customers
• Deliver outstanding customer service in all interactions
Requirements:
• Post-Secondary Education in Insurance or related field
• Minimum 2 years in customer service or call center
• Experience with multiple systems simultaneously
• Strong MS Office Suite skills
• Working towards CIP designation is a plus
Embrace a customer-focused role where your skills will shine while supporting Northbridge’s mission.
#J-18808-Ljbffr

📌 Claims Service Representative at Northbridge (Toronto)
🏢 Kibbi
📍 Toronto