Colonial Group is seeking an Operations Team Lead for a full time, permanent role based in Toronto. The position is hybrid with in-office and work-from-home days, and includes on-call responsibilities.
You will lead with exceptional customer service, train and develop staff, oversee reporting, and coordinate cross-functional workflows to maximize productivity and quality outputs. The ideal candidate brings strong leadership and analytical skills, a passion for coaching, and a proven ability to
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📌 Hybrid Operations Team Lead: Customer Success & Training (Toronto)
🏢 Colonial Group
📍 Toronto
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