Step into a crucial support role as a Digital Technology Analyst with NSCC in Halifax, Nova Scotia. This entry-level position focuses on providing Tier 1 IT support, including maintenance and troubleshooting for networked systems, smart classrooms, and educational technology.
The Digital Technology Analyst will report to the Academic Chair for the School of Applied Technology and Innovation. Candidates should possess a diploma or degree in Information Technology or a related field and be familiar with various IT equipment and applications. Successful candidates will enjoy working with students and faculty while providing technical support for audiovisual and computer systems.
Key Responsibilities:
• Provide Tier 1 IT support via phone, e-mail, and in-person
• Manage and document daily work activities in a ticket system
• Troubleshoot user access to network accounts
• Perform maintenance on printers and smart classroom equipment
• Assist with the installation of software and hardware in labs
Requirements:
• Diploma or degree in Information Technology
• Familiarity with networking concepts and troubleshooting
• Robust customer service skills in technical support
• Experience with AV equipment and educational technologies
• Valid driver's license required
Bring your technical skills and commitment to supporting students and faculty at NSCC’s School of Applied Technology and Innovation.
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📌 Digital Technology Analyst in Halifax (Halifax Regional Municipality)
🏢 CareerBeacon
📍 Halifax Regional Municipality
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