Elevate your career as a Senior Analyst in Source to Pay Operations, ensuring effective operations for end users and suppliers. You'll be the go-to expert for inquiries, guiding processes, and providing stellar support.
In this role, you will deliver day-to-day operational support to streamline the S2P lifecycle. Managing inquiries for requisitions, purchase orders, and invoicing will be your focus as you assist both end users and suppliers. Your expertise will help resolve transaction issues and ensure compliance across entire processes.
Key Responsibilities:
• Manage operational inquiries for Source-to-Pay processes
• Guide end-users on processes and system navigation
• Resolve supplier inquiries and transactional issues




• Monitor support queues for timely request resolution
• Coordinate issue escalation with relevant teams
Requirements:
• Expertise in Source-to-Pay or Procure-to-Pay operations
• Strong communication skills with stakeholders
• Ability to prioritize and manage inquiries effectively
• Detail-oriented approach ensuring contract compliance
• Experience in transactional support environments
Utilize your S2P knowledge to enhance user experiences and streamline operations.
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📌 Senior Source to Pay Analyst (Toronto)
🏢 Manulife/John Hancock
📍 Toronto