Senior Communications Specialist to manage technology communications for B2B Banking & Credit Technology systems - JP2340

Location: Downtown Toronto - Hybrid – Mon anchor day and Tues or Friday - flexible

Working hours: Standard 9 to 5 – Mon to Fri/37.5 hours/week

Line of business: T&O;

The Communication Consultant’s primary responsibility is to manage the multiple facets of communicating technology strategies and deliverables for a technology department who is responsible for the B2B Banking & Credit Technology systems.

Must Haves

- Typically, between 5 - 7 years of relevant experience
- Experience supporting internal communications, technology communications, leadership updates, newsletters, articles, announcements or PowerPoint materials is preferred.
- Post-secondary degree in in Communications, Public Relations, Journalism, Computer Science or a related field of study or an equivalent combination of education and experience

Communication Skills

- Excellent written and verbal communication skills for crafting clear, compelling messaging.
- Ability to tailor communication for different audiences (e.g., technical teams, end-users, executives, or external stakeholders)
- Uses a straight-talk and story-telling approach for communications.
- Gathers feedback and continually evaluates the effectiveness of the communications strategy and output / content
- Remains alert to new trends, tools and methods of communication, and makes recommendations on their application.
- Applies established communication tools, templates and methods consistently, and shares practical improvement suggestions where applicable.
- Skill in storytelling to highlight the value and impact of technology.

Technical Skills

- Strong-level expertise in all MS Office Products, with high concentration on Outlook, MS Teams, Powerpoint
- Ability to support simple visuals, infographics, PowerPoint clean-up and presentation formatting as needed
- Understanding of the broad technology concepts (i.e. Application Development and Implementation, Technology migrations and conversions, Cloud Capabilities)
- Familiarity with technical terminology and the ability to translate it into simple, customer-friendly language.
- Awareness of industry trends and competitive landscape, (Technology and Financial Institutions).

Organizational Skills

- Ability to build plans, manage timelines and deliverables, including deliverables reliant on multiple input sources and reviewers.
- Ability to understand and coordinate between multiple communications channels.
- Experience in managing multiple stakeholders and priorities.
- Strong follow-up discipline, attention to detail and ability to track open items, approvals, dependencies and deadlines.

Responsibilities

- Build content from multiple input sources and craft clear, concise and engaging written materials
- Elicit comprehensive and relevant information from a diverse stakeholder group (including technical resources) and translate into easily consumable data for non-technical audiences




- Use established communication channels and templates effectively for existing communication channels
- Develop a working knowledge of the bank’s strategies and our department’s strategies to enable content which links strategies, achievements, opportunities and advantages
- Provide practical communications support, first-pass drafting, editing and message refinement under the direction of the communications lead
- Build effective relationships with internal/external stakeholders
- Work independently on a range of complex tasks, which may include unique situations.
- Focus is primarily on group-level communications and support requests across the business/group.
- Support execution of the communications schedule by drafting, editing, coordinating and tracking recurring and ad hoc communications for the group
- Broader work or accountabilities may be assigned as needed.
- Pre and post-production release communications
- Weekly achievements content for newsletters, ad hoc achievements content for other Bank Communications platforms
- Inputs to leadership updates, group articles, announcements and other short-form communications as required
- Presentations on group strategies
- Inputs to townhalls and leadership messaging

Duration: 1 year

Location: Downtown Toronto - Hybrid – Mon anchor day and Tues or Friday - flexible

Working hours: Standard 9 to 5 – Mon to Fri/37.5 hours/week

Line of business: T&O;

The Communication Consultant’s primary responsibility is to manage the multiple facets of communicating technology strategies and deliverables for a technology department who is responsible for the B2B Banking & Credit Technology systems.

Must Haves

- Typically, between 5 - 7 years of relevant experience
- Experience supporting internal communications, technology communications, leadership updates, newsletters, articles, announcements or PowerPoint materials is preferred.
- Post-secondary degree in in Communications, Public Relations, Journalism, Computer Science or a related field of study or an equivalent combination of education and experience

Communication Skills

- Excellent written and verbal communication skills for crafting clear, compelling messaging.
- Ability to tailor communication for different audiences (e.g., technical teams, end-users, executives, or external stakeholders)
- Uses a straight-talk and story-telling approach for communications.
- Gathers feedback and continually evaluates the effectiveness of the communications strategy and output / content
- Remains alert to new trends, tools and methods of communication, and makes recommendations on their application.




- Applies established communication tools, templates and methods consistently, and shares practical improvement suggestions where applicable.
- Skill in storytelling to highlight the value and impact of technology.

Technical Skills

- Strong-level expertise in all MS Office Products, with high concentration on Outlook, MS Teams, Powerpoint
- Ability to support simple visuals, infographics, PowerPoint clean-up and presentation formatting as needed

Technology Knowledge Skills

- Understanding of the broad technology concepts (i.e. Application Development and Implementation, Technology migrations and conversions, Cloud Capabilities)
- Familiarity with technical terminology and the ability to translate it into straightforward, customer-friendly language.
- Awareness of industry trends and competitive landscape, (Technology and Financial Institutions).

Organizational Skills

- Ability to build plans, manage timelines and deliverables, including deliverables reliant on multiple input sources and reviewers.
- Ability to understand and coordinate between multiple communications channels.
- Experience in managing multiple stakeholders and priorities.
- Strong follow-up discipline, attention to detail and ability to track open items, approvals, dependencies and deadlines.

Responsibilities

- Build content from multiple input sources and craft explicit, concise and engaging written materials
- Elicit comprehensive and relevant information from a diverse stakeholder group (including technical resources) and translate into easily consumable data for non-technical audiences
- Use established communication channels and templates effectively for existing communication channels
- Develop a working knowledge of the bank’s strategies and our department’s strategies to enable content which links strategies, achievements, opportunities and benefits
- Provide practical communications support, first-pass drafting, editing and message refinement under the direction of the communications lead
- Build effective relationships with internal/external stakeholders
- Work independently on a range of complex tasks, which may include unique situations.
- Focus is primarily on group-level communications and support requests across the business/group.
- Support execution of the communications schedule by drafting, editing, coordinating and tracking recurring and ad hoc communications for the group
- Broader work or accountabilities may be assigned as needed.
- Typical / existing communication deliverables include:
- Pre and post-production release communications
- Weekly achievements content for newsletters, ad hoc achievements content for other Bank Communications platforms
- Inputs to leadership updates, group articles, announcements and other short-form communications as required
- Presentations on group strategiesInputs to townhalls and leadership messaging

Disclaimer:
AI may be used in evaluating candidates.
This posting is for an existing vacancy. #J-18808-Ljbffr

📌 Senior Communications Specialist to manage technology communications forB Banking & Credit Technology systems (Toronto)
🏢 S.I. Systems
📍 Toronto