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Title: Route and Driver Coordinator

Location: Chambly

Industry: Transport

We are looking for a talented individual with experience in the transportation industry to oversee routes and driver efficiency. This role includes administrative tasks, customer service, and general transport coordination.

If you have experience in the transportation industry, we want to hear from you!

Advantages

Title: Route and Driver Coordinator

Location: Chambly

Schedule: Monday to Friday from 6:00 AM to 2:00 PM

Salary: Between $55,000 and $60,000 depending on experience, reviewed annually!

Insurance: Comprehensive insurance program, 55% covered by the employer

Retirement: RRSP program with an employer contribution matching 1% of the salary

Responsibilities

- Urgently dispatch Express pickups and strategically audit planned routes to maximize efficiency.
- Track and manage the lifecycle of undelivered parcels, returns, and missed pickups, turning unexpected logistical hurdles into seamless resolutions.
- Onboard new broker-drivers, manage departures, and maintain the broker network at its peak performance level.




- Analyze weekly transit metrics (tracking efficiency, delays, and missed windows) to help us continuously optimize.
- Conduct on-site truck inspections to guarantee full compliance with brand standards, safety equipment, and uniform guidelines.
- Maintain up-to-date databases for fleet vehicles, license plates, broker contacts, and operational records.
- Serve as the primary point of contact for clients, expertly managing inquiries and proactively communicating pickup and delivery updates.
- Investigate delivery errors and collaborate directly with brokers to quickly implement corrective measures.
- Manage weekly bank file updates and financial adjustments with high attention to detail.

Qualifications

- 2 to 5 years of experience in the logistics or transportation sector in dispatching, logistics, administration, or customer service
- Excellent organization and priority management
- Good written and verbal communication
- Proficiency in Excel and comfort with computer systems

Summary

Passionate about transport and logistics? So are we!

We are here to help guide your career in this rapidly changing industry!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

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