Shape the future of BC with BCAA as a Technician in Workplace Technology. Deliver expert technical support and ensure seamless technology operations for our employees, both onsite and remotely.
We are seeking a dedicated Technician to join our Information Systems team at BCAA's Head Office in Burnaby. This role demands a customer-centric mindset, solid troubleshooting abilities, and the capacity to manage multiple priorities effectively. You will be instrumental in supporting technology asset management and contribute to key projects that drive continuous improvement.
Key Responsibilities:
• Provide desktop and technology support across BCAA
• Troubleshoot hardware and software incidents effectively
• Deploy and maintain laptops and mobile devices
• Coordinate technology purchases and vendor orders
• Monitor incident trends and suggest service improvements
Requirements:
• Experience in technical support within a corporate environment
• Strong troubleshooting skills for Windows-based devices
• Familiarity with mobile device management solutions
• Knowledge of Microsoft Office and common business apps
• Excellent customer service and communication skills
Bring your technical expertise and passion for technology to enhance workplace efficiency at BCAA.
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