Platform isa national employee-owned risk advisor helping Canada's real economy turn riskinto resilience. Our differentiated value comes from our deep industryexpertise, risk intelligence and disciplined execution. We are a business builton our people and culture. It's at the heart of everything we do.

Founded in2014, Platform has grown to over 210 employees with a national footprintspanning offices in Toronto, Calgary, Vancouver, Edmonton, Ottawa, Montreal,and Thunder Bay. We serve clients across Canada's real economy, includingConstruction & Development, Real Assets, Natural Resources, andIndustrials.

Your Impact at Platform

The successful candidate will be responsible for planning,administering, and implementing training and onboarding programs. This roleensures that all new colleagues receive consistent, high-quality training onsystems, tools and procedures to support operational excellence within thefirm. We are looking for professionalswho want to join an exciting, fast paced environment with a solid learningculture and a focus on overall development.

- Plan, administer and implement training andonboarding programs ensuring all new colleagues receive consistent andhigh-quality training on systems, tools and procedures including Epic, CSR24, Suretysystems, Microsoft Teams, Sharepoint, and other Office 365 products
- Perform skills gap analysis to determinetraining needs of new and existing Platform colleagues with a report toleadership every six months highlighting trends and recommendations
- Identify &/or develop resources (ie. jobaids, checklists etc.) to help colleagues learn new technical skills &/orreinforce Platform protocols and procedures
- Work closely with the Operations team and hiringmanagers, review work completed by new colleagues on a regular cadence (weeklyis suggested)



to ensure compliance with documented procedures with in theirfirst 30 days
- Complete assessments using evaluationmethodologies and tools that measure the impact of successful knowledgetransfer from internal training programs.
- Develop and maintain effective communication topromote learning and development initiatives to increase awareness of new andexisting procedures, protocols and workflows
- Coordinate and lead more in-depth lunch andlearns to enhance colleague skills on internal processes
- Ability to travel to other Platform officelocations across Canada
- Participate in monthly Epic Committee meetingsand ensure any takeaway tasks are complete
- Assist in monitoring and aiding colleague questionsin a dedicated team inbox
- Be present in the office a minimum of 3 days aweek

Education, Experience & Qualifications

- 3-5 years of experience in Commercial Insuranceor Surety
- Advanced Knowledge of Applied Epic, MicrosoftOffice 365
- Knowledge of Surety systems is an asset
- Highly effective written and verbalcommunication skills
- Post-Secondary education preferred
- Training or presentation experience

What We Can Offer

Platform offers competitive salaries and benefit plans.

As an equal opportunity employer, we value diversity in the workplace.

Platform was acknowledged as one of the insurance industry's top workplaces in 2020 by Insurance Business Magazine.

Platform has ranked among the fastest growingcompanies across all industries in Canada for the past 3 years.

Thisposting is for a replacement position at Platform. The salary range for thisposition is $70,000-$85,000.

We are abusiness built on our people and culture; it's at the heart of everythingwedo. While we may use artificial intelligence to help review and assessapplications, every stage of our hiring process is guided by personalinteraction and the trust we build with each candidate.

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📌 Trainer (Toronto)
🏢 PLATFORM Insurance Management
📍 Toronto