Enhance your career as a Bilingual Information Officer with Gatestone in North York, Canada. This role involves engaging with Canadians to provide government program information via phone, with a significant focus on both French and English.
Gatestone is seeking motivated individuals to join its team. As a Bilingual Information Officer, you will offer exceptional service on phone inquiries for federal programs and services. In this rewarding role, you’ll receive comprehensive training and support to ensure your expertise in Canadian government services.
Key Responsibilities:
• Answer inbound phone inquiries regarding federal services
• Educate callers about available government programs
• Maintain up-to-date knowledge of the information database




• Meet set qualitative and quantitative performance targets
• Participate in meetings on procedures and updates
Requirements:
• Fluency in English and French, both written and verbal
• Customer-centric mindset and positive attitude
• Basic computer and search engine skills
• Ability to multitask and work in a team
• Previous experience is not necessary; training provided
Step into a fulfilling career that values your communication and service skills!
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📌 Bilingual Information Officer at Gatestone (Toronto)
🏢 Zohorecruit
📍 Toronto