Lead the administrative backbone of HUB's Dealership Insurance Practice. As the National Administration Leader, you'll drive client-focused service and operational consistency.

This national service leadership role oversees a distributed team and strengthens service delivery standards. Your expertise in insurance operations will help improve client onboarding, data integrity, and policy administration while building scalable workflows and enhancing turnaround times.

Key Responsibilities:
• Lead national administrative functions for the dealership practice
• Establish and monitor service standards and key performance indicators
• Oversee data integrity within EPIC and related systems
• Manage the renewal cycle's administrative components




• Identify and improve operational workflows and procedures

Requirements:
• 7+ years in insurance operations or service leadership
• Solid understanding of brokerage workflows and client service
• Experience with EPIC or similar broker management systems
• Proven coaching and change management abilities
• Excellent organizational and project management skills

Your leadership will enhance HUB's commitment to operational excellence and client success.
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📌 National Leader in Insurance Operations at HUB (Ontario)
🏢 HUB International
📍 Ontario