Drive operational excellence as a Service Operations Manager leading a dedicated team across Australia. Focus on solving complex problems and enhancing customer support in healthcare technology.

In this pivotal role, you will oversee a team of Field Service Technicians and Technical Support Specialists while managing service operations throughout Australia. Your responsibilities will include scheduling work assignments, tracking key performance metrics, and ensuring exceptional service quality. Utilize your robust technical knowledge to enhance response times and support major healthcare equipment initiatives.

Key Responsibilities:
• Manage a team of 3-5 Field Service Technicians
• Schedule and coordinate technicians' work assignments




• Track and analyze service performance indicators
• Ensure operational maintenance of team vehicles
• Participate in inventory counts and improvement initiatives

Requirements:
• Diploma in Mechanical or Manufacturing Engineering
• 5 to 10 years of relevant experience
• Strong problem-solving and resource management skills
• Experience in product repair and technical support
• Valid driver's license and willingness to travel

Leverage your technical expertise and leadership skills to enhance healthcare service delivery across Australia.
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📌 Lead Service Operations Manager Australia (Quebec City)
🏢 Umano Medical
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