Lead guest data initiatives with Four Seasons as a Guest Profile Manager in Toronto. Enhance data quality and support advanced analytics for exceptional guest engagement.

The Guest Profile Manager plays a vital role in overseeing the accuracy and stewardship of guest data for Four Seasons. With over seven years of experience in CRM and data management, you will implement data governance frameworks that align with the luxury brand's guest engagement strategies. Your expertise will ensure guest profile data is AI-ready, driving improvements across the organization.

Key Responsibilities:
• Deliver enterprise-wide Guest Profile strategies
• Oversee data governance and business standards
• Lead initiatives to enhance guest recognition




• Monitor guest profile performance metrics
• Collaborate with product and operational teams

Requirements:
• Bachelor’s degree in a relevant field
• Minimum of 7 years in data management roles
• Robust knowledge of CRM and hospitality management
• Experience with data governance and AI tools
• Skills in collaboration across departments

Contribute to the exceptional Four Seasons guest experience through data stewardship and innovative initiatives.
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📌 Guest Profile Manager at Four Seasons (Ontario)
🏢 Four Seasons Hotels and Resorts
📍 Ontario