Drive service excellence as a Parts Support Specialist at RGH Commercial Equipment Service. This position emphasizes customer relations, parts identification, and effective problem-solving in a fast-paced setting.
As a Parts Support Specialist, you'll collaborate with service technicians and manufacturers to enhance parts identification. Your role involves generating estimates, ensuring accurate part information, and providing timely communication to maximize customer satisfaction. This hands-on job also includes in-person customer service for parts counter sales, ideal for those who thrive in high-demand environments.
Key Responsibilities:
• Generate estimates for the technician group
• Provide timely communication with customers




• Identify necessary parts through technician engagement
• Research part manufacturers for effective assistance
• Verify and update part information for customer accounts
Requirements:
• High school graduation or equivalent
• Minimum 2 years of customer service experience
• Proficiency in MS Office applications
• Strong attention to detail in fast-paced environments
• Bilingual in English and French is an asset
Bring your creativity and multi-tasking skills to RGH, contributing to the success of the food service industry.
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📌 Parts Support Specialist at RGH (Markham)
🏢 RGH Commercial Equipment Services
📍 Markham