Lead technology initiatives at Vancouver Aquarium as an IT Manager. Oversee vital systems and direct IT team efforts to enhance guest experiences and operational efficiency.
The IT Manager role encompasses all technology systems at the aquarium. You'll guide the IT team, manage the annual technology budget, and align tech solutions with business goals. This lead position involves collaboration with Herschend Family Entertainment properties to enhance shared systems and standards.
Key Responsibilities:
• Set technology direction and align systems with business objectives
• Manage point-of-sale and ticketing system integrations
• Oversee audio-visual systems and exhibit technology
• Ensure effective operation of servers and networks
• Lead end-user support services, issue resolution and training
Requirements:
• Bachelor’s degree in IT or computer science
• 7+ years tech experience, at least 3 years in leadership
• Experience with POS, ticketing, or transaction systems
• Knowledge of Windows Server and Microsoft 365 environments
• Excellent verbal and written communication skills
Drive technology improvements and guest satisfaction at Vancouver Aquarium.
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📌 IT Manager at Vancouver Aquarium (British Columbia)
🏢 Vancouver Aquarium
📍 British Columbia
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