Lead operational excellence as the Manager of Provincial Offences for the City of Hamilton. Drive strategic initiatives, ensure compliance, and enhance customer service in a vibrant community.

The City of Hamilton is seeking a Manager for its Provincial Offences Administration (POA) Office. This role requires strong leadership in court administration, fine collections, and customer service. You'll build relationships with stakeholders, ensure adherence to regulations, and foster a collaborative environment.

Key Responsibilities:
• Oversee court operations and administration of POA services
• Ensure compliance with relevant legislation and standards
• Develop collaborative partnerships with legal and community stakeholders




• Lead performance monitoring and continuous improvement initiatives
• Administer operating and capital budgets effectively

Requirements:
• Degree or diploma in Business or Court Administration
• Progressive leadership experience in court environments
• Knowledge of POA legislation and regulations
• Robust financial management and analytical skills
• Excellent communication and relationship management abilities

Elevate the Provincial Offences function by focusing on service delivery, compliance, and stakeholder engagement at the City of Hamilton.
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📌 Provincial Offences Manager Hamilton (Ontario)
🏢 Hamilton Insurance Group
📍 Ontario