Drive incident management excellence as a Senior Incident Manager in Canada. Lead critical incident resolutions remotely within a complex enterprise environment and ensure service restoration effectively.

Our public sector client is seeking a Senior Incident Manager to oversee the full Incident Management function. This remote role is a six-month contract where you will command major incidents, coordinating multidisciplinary teams, vendors, and stakeholders. Your ability to make decisive actions under pressure while maintaining clear communication is crucial for success.

Key Responsibilities:
• Lead the end-to-end Incident Management process
• Command high-severity incidents engaging necessary teams
• Establish incident ownership and escalation paths




• Facilitate complex incident bridges with multiple teams
• Drive rapid service restoration efforts and accountability

Requirements:
• 8-10+ years in Incident Management
• Experience leading high-urgency incidents
• Solid command in critical environments
• Bilingual English and French skills
• Residency in Canada with government security clearance

Become the pivotal leader in incident response by leveraging your extensive experience in a remote capacity.
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📌 Lead Senior Incident Manager Remote Canada (Ontario)
🏢 S.I. Systems
📍 Ontario