Become a vital part of Silver Hotel Group as a Part-Time Guest Service Agent at Fairfield Inn & Suites Ottawa Kanata. Engage guests and assist with check-ins, check-outs, and reservations on weekends.
This part-time role is essential to providing exceptional service, requiring a friendly and professional demeanor. You will handle guest registration, resolve inquiries, and ensure compliance with brand standards. Experience in guest service or housekeeping will be highly valued in maintaining our positive guest experiences.
Key Responsibilities:
• Greet guests warmly upon arrival and departure
• Manage reservations and facilitate efficient check-ins/check-outs
• Answer incoming calls professionally and promptly
• Document details in logbooks and complete daily tasks
• Collaborate with hotel departments for seamless operations
Requirements:
• High school diploma or G.E.D. equivalent
• Minimum 1 year of guest service experience
• Solid communication skills with guests and staff
• Ability to manage difficult situations professionally
• Flexible availability on weekends
Bring your passion for hospitality and customer service to make a difference at Silver Hotel Group!
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📌 Part-Time Guest Service Agent in Ottawa
🏢 Silver Hotel Group
📍 Ottawa