Spellbook is hiring a Manager, Customer Success (Enterprise) to lead and scale a growing team of Enterprise CSMs, driving onboarding, adoption, and renewals. You will partner with the VP of Customer Success & Support to build playbooks, processes, and reporting to enable success at scale.
You will manage ~8 CSMs initially, expanding as needed, with a hands-on coaching approach in a remote-first, rapid-paced startup environment.
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📌 Enterprise CS Manager — Lead Scale & Renewals (Remote) (Quebec City)
🏢 Spellbook
📍 Quebec City
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