Customer Service Representative Agent Work From Home - Part-Time Focus Group Panelist (Quebec City)

Customer Service Representative Agent Work From Home - Part-Time Focus Group Panelist (Quebec City)

10 Oct
|
Apex Focus Group
|
Quebec City

10 Oct

Apex Focus Group

Quebec City

Location: 1950 Fischer Hallman Rd, Kitchener ON.Type: Full Time - Permanent We’re hiring a Client-Focused Insurance Account Manager to join our team in Kitchener.This role is ideal for ...

Insurance Account Manager (OTL/RIBO/LLQP)
About the Role:
We’re hiring a Client-Focused Insurance Account Manager to join our team in Kitchener. This role is ideal for someone who excels in customer service, relationship management, and insurance sales. You’ll work with an existing book of business, helping clients with their insurance needs while identifying opportunities to grow coverage through cross-selling and upselling. If you’re an outgoing professional who enjoys building relationships and driving results, this is a robust opportunity to grow your career in insurance.

Key Responsibilities:
Provide exceptional customer service to existing clients (auto, home, commercial and life insurance)
Manage and grow a portfolio of insurance accounts
Identify opportunities for cross-sell, upsell, and policy reviews
Sell insurance products to new and existing clients
Conduct needs assessments and recommend appropriate coverage
Meet or exceed sales targets and retention goals
Maintain accurate client records and follow compliance standards
Stay up to date with insurance products, industry trends, and regulations

Qualifications:
OTL or RIBO license (Property & Casualty Insurance) – required or ability to obtain
LLQP license (Life Insurance)



– required or ability to obtain
Experience in insurance sales, brokerage, or customer service preferred
Strong communication and relationship-building skills
Proven ability to meet sales targets or KPIs
Self-motivated with a results-driven mindset
Ability to work both independently and within a team

Base salary of $50,000 - $55,000 (based on experience and licensing)

Uncapped commission + bonus structure

Company provided tech package (cell phone & laptop) to help support your success

Ongoing insurance training, licensing support, and career development

Why Join Our Team?
Strong emphasis on customer retention and relationship management
Chance to grow within a high-performing, award-winning team
Build a long-term, rewarding career in insurance sales and client service

Access to ongoing training, development, and support to help you succeed and grow
Backed by the strength of the Desjardins brand - one of Canada’s most recognized and trusted financial service providers in the industry

These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agent’s employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.

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📌 Customer Service Representative Agent Work From Home - Part-Time Focus Group Panelist (Quebec City)
🏢 Apex Focus Group
📍 Quebec City

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