Step into the world of luxury hospitality as a Casual Reservations Agent at Four Seasons Resort and Residences Whistler. Your role will encompass managing guest reservations, ensuring exceptional service, and creating memorable experiences.

Join our dynamic Four Seasons team in Whistler, British Columbia, recognized for its breathtaking views and award-winning service. As a Casual Reservations Agent, you’ll work a minimum of 2 shifts per month, contributing to our commitment to luxury and authenticity. You will be responsible for coordinating all reservation details and handling guest inquiries with care and precision.

Key Responsibilities:
• Capture sales from incoming reservation calls
• Process internal and management reservations




• Handle guest complaints in accordance with policy
• Confirm and guarantee non-guaranteed reservations
• Monitor Front Desk reservations for clarity

Requirements:
• 1-2 years in hotel or customer service
• Experience with Opera PMS preferred
• Excellent verbal and written English skills
• Robust phone skills and attention to detail
• Valid work authorization for Canada

Embrace the world of luxury service and ensure unforgettable stays for our guests at Four Seasons Whistler.
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📌 Casual Reservations Agent at Four Seasons (British Columbia)
🏢 Fourseasons
📍 British Columbia