Drive business transformation at Two Circles as a CRM Business Analyst. Your expertise in stakeholder engagement and requirements gathering will support our clients in the sports and entertainment sector.

In this pivotal role, you will lead discovery workshops, analyze business processes, and create user stories to shape effective solutions. Your experience with CRM platforms like Salesforce or Microsoft Dynamics 365 will be essential as you translate business needs into actionable requirements and visual models. You'll also engage with diverse stakeholders to ensure alignment and facilitate project success.

Key Responsibilities:
• Lead discovery workshops to identify client needs
• Analyze processes and create improvement plans




• Translate requirements into user stories and process maps
• Validate technical diagrams with development teams
• Support user acceptance testing and defect tracking

Requirements:
• Experience as a Business Analyst in consulting
• Proficiency with Salesforce or Microsoft Dynamics 365
• Solid skills in process analysis and workshop facilitation
• Ability to create visual models and documentation
• Excellent stakeholder management and communication skills

Leverage your analytical skills and CRM knowledge to help Two Circles enhance its client offerings.
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📌 CRM Business Analyst at Two Circles (British Columbia)
🏢 misty west
📍 British Columbia