Combine your software development skills with customer support at Perseus Payments Inc. as a Technical Support Software Developer. This remote role demands proficiency in diagnosing payment platform issues and collaborating with engineering teams.
In this full-time position, you will work with the PerseusPay product team to resolve complex production issues that affect dealer customers. You will need a solid background in C#, SQL, and Azure Services to monitor payment processing, triage requests, and communicate effectively with users and internal stakeholders. Join a team that values swift, solutions-oriented thinking.
Key Responsibilities:
• Monitor production environments for anomalies in payment processing
• Triage inbound support requests and communicate status updates
• Investigate issues using logs, SQL, and Azure tools
• Document resolved issues for team knowledge
• Collaborate with engineering to address systemic bugs
Requirements:
• 3+ years of technical support or software development experience
• Proficient in C# and .NET framework
• Robust SQL querying abilities
• Familiar with Azure Cloud Services
• Excellent customer communication skills
Utilize your technical expertise to enhance the PerseusPay platform and ensure customer satisfaction.
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📌 Technical Support Software Developer Remote (Newfoundland and Labrador)
🏢 Perseus Group
📍 Newfoundland and Labrador
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