Elevate member relations with FirstOntario as a Member Experience Representative. Deliver exceptional service while identifying financial solutions for members across multiple branches.

This role focuses on enhancing the member experience through personalized financial advice and building member relationships. As a Member Experience Representative, you will actively engage in business development and ensure FirstOntario remains the financial institution of choice. Your responsibilities will include member transactions, proactive sales activities, and adherence to experience standards.

Key Responsibilities:
• Provide exceptional service to members and prospective members
• Identify and pursue business development opportunities




• Deliver accurate financial advice and recommendations
• Promote and support alternative delivery channels for members
• Assist with branch operations, including opening and closing activities

Requirements:
• Grade 12 diploma or equivalent required
• 3 years of experience in a credit union or bank
• Proficient in Microsoft Office Suite
• Robust interpersonal and communication skills
• Able to work with minimal supervision

Drive outstanding member services and foster financial growth as part of the FirstOntario team.
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📌 Member Experience Representative at FirstOntario (Ontario)
🏢 Firstontario Credit Union
📍 Ontario