Veterinary Assistant/Client Service Representative| $20-$24/hour
Location: Dartmouth, Nova Scotia

Schedule: Full-Time | Three 12-hour shifts per week|Saturday, Sunday, Monday 10a - 10p

Compensation: $20.00-$24.00/hour based on experience, skills, and assessment

Maritime Veterinary Emergency + Specialty Centre (MVESC) is hiring a full-time Veterinary Assistant/Client Service Representative to join our Emergency & Specialty animal hospital in Dartmouth, Nova Scotia. This role is ideal for a compassionate, organized professional who enjoys helping pets, supporting families, and working closely with veterinary teams in a fast-paced hospital setting.

As a Veterinary Assistant/Client Service Representative at MVESC, you’ll play an important role in creating an exceptional client experience while supporting a growing specialty and emergency veterinary team.

Compensation

$20.00-$24.00 per hour, based on experience, skills, and assessment

Full-Time Benefits

Relocation Reimbursement!

Opportunities for career advancement and continuing education

Supportive work culture fostering collaboration and growth

CE Allowance + Uniform Allowance

Paid Time Off & Sick Time

Shift & Holiday Premiums

Medical/Dental/Vision

RRSP with employer match

Disability & Life Insurance

Schedule

Three 12-hour shifts per week, Saturday, Sunday, Monday 10a - 10p

Candidates must be willing and able to work all shifts as needed based on future schedule or rotation changes, including overnight shifts.

Responsibilities

Welcome clients and patients with professionalism, empathy, and compassion

Deliver an exceptional client experience from arrival through discharge

Answer and manage a multi-line phone system while prioritizing urgent situations

Provide clients with timely updates regarding patient status and expected wait times

Prepare treatment estimates and accurately process payments

Assist with patient admissions, discharges, and medical record documentation

Maintain accurate client records using the hospital's electronic medical record system





Support veterinarians and veterinary teams through effective communication and coordination

Maintain a clean, organized, and welcoming hospital environment

Perform additional administrative and client service responsibilities as needed

Qualifications

Previous experience in a veterinary hospital strongly preferred

Emergency veterinary experience is an asset

Passion for delivering exceptional customer service in a client-facing role

Strong communication, organizational, and multitasking skills

Calm, compassionate, and professional demeanor during high‑pressure situations

Comfortable working in a fast‑paced emergency and specialty workplace

Experience using electronic medical record systems is preferred

Fluent English speaking and reading skills required

About MVESC
Located in Dartmouth, Nova Scotia, MVESC's 24,000-square-foot hospital is setting a new standard for emergency and specialty veterinary medicine throughout Atlantic Canada.

Our mission is to deliver the highest standard of compassionate, comprehensive, and advanced veterinary emergency and specialty care to our animal companions.

A new standard of care in Atlantic Canada featuring:

24/7 Emergency & Critical Care, Surgery, Internal Medicine, Exotics, Acupuncture, Rehabilitation, Chiropractic, and Cardiology

Four Surgical Suites, ICU, Endoscopy, and Ultrasound

On-site Rehabilitation Suite with Underwater Treadmill

GE Revolution EVO 128‑Slice CT Scanner

Siemens Espree 1.5 Tesla MRI

Why Join MVESC?

Work in a state‑of‑the‑art specialty and emergency hospital

Join a collaborative team that values your ideas and expertise

Help shape the future of a growing Surgery service

Expand your skills in anesthesia, specialty medicine, and advanced patient care





Build a rewarding career while enjoying Nova Scotia's exceptional quality of life

Surrounding Areas

Halifax, NS & Dartmouth, NS

Bedford, NS & Sackville, NS

Cole Harbour, NS & Eastern Passage, NS

Timberlea, NS & Fall River, NS

Tantallon, NS & Truro, NS

New Glasgow, NS & Kentville, NS

Bridgewater, NS & Moncton, NB

Fredericton, NB & Saint John, NB

Charlottetown, PEI

Considering Relocating?
Great talent can come from anywhere, and we welcome candidates who are considering a move. Whether you're relocating from another city, another state, or across the country, our Talent Acquisition team is here to support you throughout the hiring process and answer questions about the role, the hospital, and the surrounding community.

About Ethos Veterinary Health
Ethos Veterinary Health, part of the NVA Group, is where you come to practice world‑class medicine, and help shape what veterinary care becomes next.

Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You’ll work alongside respected veterinary leaders in academic‑caliber hospitals designed for learning, teaching, and discovery.

Here, mentorship is a two‑way street. You’ll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally.

At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.

Join Us
At Ethos, this isn’t just a job, it’s an opportunity to practice medicine at the highest level and help shape the future of veterinary care.

Equal Opportunity Employer
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.

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📌 Veterinary Assistant, Client Service Representative (Nova Scotia)
🏢 Ethos Discovery
📍 Nova Scotia