23016-American Express-CP | 23016
2225 Sheppard Ave East
NORTH YORK, ON M2J 5C2, CAN

Description
Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicablepaytransparencylegislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing job vacancy

Reports To: Assistant Manager / GM

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

Please note: Other duties may be assigned as required.

Carefully prepare food and beverages according to customer specifications.

Serve guests using principles of outstanding customer service.

Sanitizes all high touchpoint surfaces every two hours, or when soiled visibly.

Refill the coffee machine hopper with coffee beans.

Checks, cleans and refills the condiment station as required.

Maintains accurate records of discarded or diverted items, including removal of the items to the designated storage area.

Keeps items stocked based on sales volume.

Acts with purpose and intention – uses effective time management skills.

Interact with customers and resolve customer complaints politely and promptly.





Use the Dynamify system to record sales and transactions, including recording payment.

Checks all items within the assign area for expiration weekly and removed items that are past their best before date; follows FIFO and FEFO procedures at all times.

Completes fridge/freezer temperature checks and other HSQA logs as assigned by supervisor.

Must interact with co-workers in order to ensure compliance with company service standards, and company inventory and cash control procedures.

Must follow all health and safety and quality assurance company policies at all times.

Responsible for opening and/or closing the checklist, as well as necessary reports

Must be able to clean the area with precision up to required standards.

Must be fluent in English.

Must be able to work in the country legally for a year minimum.

Attend weekly safety talk meeting.

Complete the weekly cleaning checklist.

Complete weekly station inventory.

Complete the weekly cleaning checklist.

Complete all required 24/7 training.

Complete all required Tim Hortons training

Behaviors
Required
Detail Oriented
: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated
: Devoted to a task or purpose with loyalty or integrity

Team Player
: Works well as a member of a group

Preferred
Flexibility
: Inspired to perform well when granted the ability to set your own schedule and goals

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📌 General Help Tim Hortons Full Time (Ontario)
🏢 Compass Group
📍 Ontario