Become a key player at Geotab as an Account Specialist, focusing on customer success through robust relationship management. This hybrid role allows you to enhance clients’ experiences and drive their growth.
You’ll manage a portfolio of 150–200 accounts across Canada and the U.S., aligned with Pacific Time. Your day will involve proactive outreach and approximately 10–15 customer meetings weekly, learning their evolving needs and delivering tailored solutions. Work collaboratively with Sales and Solutions Engineering teams to drive customer retention and growth through data insights.
Key Responsibilities:
• Cultivate relationships with Geotab customers
• Conduct regular customer meetings to understand their needs
• Utilize data analytics to recommend tailored solutions
• Coordinate cross-functional resources for client support
• Proactively address and mitigate potential issues
Requirements:
• Post‑secondary degree or equivalent experience
• 3–5 years in account management or consultative sales
• Proficiency in CRM tools and Google Workspace
• Strong analytical and communication skills
• Availability for travel up to 20%
Bring your analytical mindset and customer-first approach to enhance client experiences at Geotab.
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