The City of Grande Prairie is a vibrant, growing communitylocated in the beautiful Peace Country region of Alberta. We are committed toproviding exceptional public service and enhancing the quality of life for allresidents. Grande Prairie is a great place to live, work, and play.

Our Recreation Department is looking for a Casual Administrative Assistant III to join the team.

Position Responsibilities
This position reports to the CKC Finance Manager and workscollaboratively to provide administrative support directly related to thefinancial management of Recreation which spans 10+ municipally operatedfacilities and includes the functions of Administration, Aquatics, PoolOperations, Certified Fitness Programs, Guest Services, Operations Logistics& Custodial, and Ice Operations.

You address customer service requests and are meticulous inusing the Recreation Management System (RMS), Enterprise Resource Planning(ERP) and timekeeping systems to create transaction records for a varietyofprograms and services. You will be responsible for performing a widerange of deadline-driven administrative, customer service, and financial dutiesin a dynamic, fast-paced, and challenging work environment. You are expected toprovide a high degree of service excellence to internal and external customers,vendors, service providers, members, and guests while maintaining a high degreeof accuracy, confidentiality, and professionalism.

Duties include but are not limited to:

Accuratedata entry and financial document processing using the RMS, ERP, andtimekeeping systems

Creationand updating of checklists, forms, procedures, and various knowledge-basedocuments

Conductingresearch and data collection, reporting, and statistical compilation invarious systems

Administrationand processing of various types of memberships

Assistingwith employee time card checking, correction, and other payroll-relatedduties

Performinghealth and safety-related training and tasks

Respondingto customers with service requests and concerns by phone, email,



andin-person within expected time frames

Processingcancellations and refunds for Recreation programs and services

Addressingcollections for NSF and overdue accounts

Assistingwith donation request review and administration

Qualifications
The successful applicant will have a diploma in BusinessAdministration, (or related field) with 1 to 2 years directly related workexperience. Alternatively, a candidate who has completed a Basic Bookkeepingcourse and has 5 or more years of directly related experience could beconsidered. A strong background in data entry and customer service,previous experience with systems used for recreation management, financialprocessing, and timekeeping, and a knowledge of facility programs, services, businessprocesses and City policies would be an asset.

Other knowledge and skills you have include:

Strongcomputer/technological skills (word processing, charts, spreadsheets,database operation, internet applications)

Strongwritten and verbal communication skills

Experiencewith finance-related work and demonstrated understanding of financialconcepts

Demonstratedproficiency in large volumes of data entry and data management

Abilityto work well under pressure to meet set deadlines

Exceptionalorganization and time management skills with the ability to prioritize andmanage multiple conflicting priorities

Excellentcustomer service skills and the ability to professionally respond todiverse customer service requests

Demonstratesinitiative and the ability to work equally well as part of the team andindependently

Proventrack record of accuracy in data entry

Abilityto problem solve while exercising valuable judgment

Abilityto be flexible and adaptable

Hours
Primarily on a call-in basis for weekday coverage, with thespecific schedule being determined by theimmediate supervisor.Aspart of a busy recreational facility, flexibility for occasional support onweekends for special events is required.

Compensation
Starting Salary $30.63 per hour as per theOut-of-Scope Agreement.

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📌 Administrative Assistant III (Alberta)
🏢 Startdate
📍 Alberta