Elevate client services with Chartright Air Group as a Training Associate. This role is focused on onboarding and training client-facing employees for effective service delivery.

As a Training Associate in Client Services, you will empower employees through structured training programs. Your responsibilities include delivering job-specific sessions, coaching on client service standards, and ensuring operational excellence across teams. You will collaborate closely with leaders and subject matter experts while developing tailored training materials and maintaining up-to-date records.

Key Responsibilities:
• Deliver structured onboarding and training for recent and existing staff
• Train on client service standards and internal workflows
• Provide hands-on instruction in required systems and tools




• Reinforce confidentiality and communication expectations
• Assess training progress and deliver constructive feedback

Requirements:
• Diploma or degree in Business, Aviation, or related field
• 3+ years in client services, aviation operations, or training
• Strong facilitation and presentation skills
• Knowledge of client service practices and aviation
• Proficiency in Microsoft Office and scheduling software

Support Chartright's mission to deliver exceptional client experiences through effective training and development.
#J-18808-Ljbffr

📌 Client Services Training Associate (Ontario)
🏢 Chartright Air Group
📍 Ontario