Job Summary The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at in office locations with the end goals of restoring functionality to our customers’ assets while delivering a world-class Customer Service experience.
Essential Duties and Responsibilities Read and interpret electronic schematics and architectural blueprints
Perform preventative maintenance visits to help maintain a stable client-based system
Clean various AV equipment including but not limited to: camera lenses monitors and equipment fans
Take responsibility to accurately complete job documentation as needed
Field installation of control programs (AMX / Crestron/Firmware) – upload and download capability
Field service support of networked devices (Routers IP Protocols etc.)
Perform service tasks in a timely and quality conscious manner including but not limited to: pulling cable installing connectors mounting projectors and hanging ceiling mounts
Provide necessary training and support for next level service technicians
Provide end-user client training as needed
Adhere to and understand health and safety standards for all phases of the job
Setup and troubleshoot various video codecs/video teleconferencing systems
Travel to various job sites required
Other duties assigned as needed
Skills and Abilities Effectively communicate with employees customers and colleagues




Ability to use hand and power tools in a safe and efficient manner
Ability to work and think independently and ensuring to meet deadlines
Basic computer knowledge
Knowledge of basic signal flow for audio video and control
Ability to manage small to medium projects
Ability to solder & crimp connectors
Valid Driver’s License and a clean Driver's Abstract that meets AVI-SPL driving standards
Education and/or Experience Minimum of 1 – 3 years of audiovisual integration experience preferred
Formal education in Electronics or related field preferred
Minimum of a High School Diploma or equivalent preferred
Preferred external training:
Avixa (InfoComm) Quick Start to the Audio-Visual Industry
Avixa (InfoComm) CTS General Certification
AMX Intro to Networking for AV Professionals
Crestron Professional Installation
Extron AV Associate Certification
Compensation Pay Type: Salary
Min Base: CAD $60,000.00
Max Base: CAD $85,000.00
Actual compensation will be determined based on factors including skills, experience, qualifications, and location.
Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

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📌 Technician Field Service (Ontario)
🏢 AVI-SPL
📍 Ontario