Join MSP Corp as an Onsite Support Technician L2, where you will resolve complex IT issues while providing exceptional customer service. This role includes after-hours on-call support and a focus on IT infrastructure.
In this crucial role, you will deliver Level 2 technical support to multiple clients, addressing issues with desktops, laptops, and networking. Your troubleshooting expertise will extend to operational systems, server management, and virtualization technologies. We seek candidates with a robust foundation in IT and a passion for high-quality support.
Key Responsibilities:
• Provide Level 2 support for desktops and mobile devices
• Troubleshoot Windows, iOS, and macOS issues
• Manage server hardware and operating systems
• Resolve networking issues across various platforms
• Support virtualization technologies and MS Azure
Requirements:
• 2-3 years in an MSP environment
• Strong knowledge of hardware and networking basics
• CCNA certification preferred
• Experience with Microsoft 365 administration
• Excellent troubleshooting skills
Become a vital part of the MSP Corp team and elevate IT support standards.
#J-18808-Ljbffr
📌 Onsite Support Technicianat MSP Corp (British Columbia)
🏢 MSP OPERATIONAL
📍 British Columbia
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.