Elevate your career as an IT Application and POS Support Specialist with Sunoco LP. This role offers unique opportunities in troubleshooting, incident response, and improving application reliability.

Sunoco LP is looking for an individual to provide advanced support for a range of IT applications and point-of-sale technologies. As part of the IT team, you will manage critical incidents, coordinate responses with technical teams, and enhance operational readiness. Strong technical and customer service skills are essential for this position.

Key Responsibilities:
• Provide Level 1 & 2 support for retail applications
• Diagnose and resolve complex production incidents
• Act as technical liaison during critical outages




• Manage operational tickets to meet resolution targets
• Create and maintain knowledge articles and runbooks

Requirements:
• 2 to 3 years of experience in retail technology support
• Proficient in troubleshooting diverse application issues
• Basic SQL writing and interpretation skills
• Familiarity with IT service-management platforms
• Robust communication and stakeholder management abilities

Harness your technical skills to drive enhancements and reliability of IT and POS systems at Sunoco LP.
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📌 IT Application Support Specialist at Sunoco (Alberta)
🏢 Parkland
📍 Alberta