Deliver exceptional client services in both French and English with BMO Financial Group. This client service associate role requires strong communication skills and a customer-focused approach.
BMO Financial Group is seeking a bilingual Client Service Associate to provide accurate and qualified service to our diverse insurance customer base. With 2-3 years of relevant experience, you will engage with policyholders, brokers, and managing general agencies by answering inquiries, processing service requests, and resolving issues. Your contributions will help expand business relationships while ensuring compliance with established procedures.
Key Responsibilities:
• Provide telephone, mail, and email support to clients
• Process and analyze client service requests accurately




• Collaborate with stakeholders to meet business objectives
• Recommend workflow improvements for efficiency
• Maintain accurate client records across systems
Requirements:
• Fluent in French and English
• 2-3 years of relevant experience
• Understanding of insurance products and policies
• Strong verbal, written, and organizational skills
• Analytical and problem-solving capabilities
Become an integral part of BMO's commitment to client satisfaction and organizational excellence.
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📌 Bilingual Client Service Associate BMO (Toronto)
🏢 BMO U.S.
📍 Toronto