Shoppers Drug Mart Inc. in Mississauga is seeking a Patient Support Specialist to serve as the primary contact for patients, caregivers, HCPs, clinics, pharmacies and enterprise partners across 70 PSPs.
You will manage inbound inquiries via phone, email, and patient portal with focus on reimbursement and access. The role requires 5–7 years in PSP or healthcare contact center, bilingual English/French, and CRM/case-management experience.
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📌 Senior Patient Support Specialist (Reimbursement) (Ontario)
🏢 Shoppers Drug Mart
📍 Ontario
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