Step into a rewarding role as a Service Advisor at NAPA AUTOPRO in Saint-Jérôme, QC. This position offers a competitive salary of up to $35 per hour focused on delivering exceptional customer service.
At NAPA AUTOPRO, you will interact directly with customers, handle phone inquiries, and ensure their needs are met effectively. You'll be responsible for making appointments, providing follow-up on services, and preparing accurate estimates. Your role is critical in maintaining customer satisfaction and contributing to team success in the automotive service sector.
Key Responsibilities:
• Manage phone requests promptly and professionally
• Conduct customer follow-ups to ensure satisfaction
• Assist in service and product sales for customers
• Prepare repair and service estimates accurately
• Open and close work orders during service tasks
Requirements:
• Minimum of 1 year experience as a Service Advisor
• Solid team spirit and collaborative approach
• Excellent communication and customer service skills
• Ability to manage multiple tasks efficiently
• Detail-oriented with a focus on customer satisfaction
Drive customer loyalty and service excellence as part of the NAPA AUTOPRO team in Saint-Jérôme.
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📌 Service Advisor at NAPA AUTOPRO (Quebec City)
🏢 GL
📍 Quebec City
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