Elevate your career as a Bilingual Customer Service Representative with Midland Transport in Dieppe, NB. Deliver superior quality service through effective problem-solving and first-call resolution for customers.

This 6-month contract role focuses on ensuring customer satisfaction through inbound inquiries on our toll-free service line and website. As part of the Midland Transport team, you will respond promptly to customer needs and help coordinate freight movements for a seamless experience. Exceptional communication skills in both French and English are essential to thrive in this setting.

Key Responsibilities:
• Respond professionally to inbound customer inquiries
• Ensure first call resolution through effective problem-solving




• Accurately enter pickups and delivery details
• Coordinate special freight movements as needed
• Collaborate with team members to enhance service quality

Requirements:
• High School diploma required
• Under 2 years of relevant experience
• Bilingual in French and English mandatory
• Exceptional verbal and written communication skills
• Ability to work independently and in a team

Grow your customer service expertise with Midland Transport in Dieppe, NB, and enhance client satisfaction through effective service.
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📌 Bilingual Customer Service Role at Midland Transport (New Brunswick)
🏢 Midland Transport
📍 New Brunswick