Become a financial problem-solver with Ford Credit Canada as a Remote Customer Service Representative in Edmonton, AB. You'll negotiate payment arrangements while supporting our dealer network.

In this full time remote role, you'll be an essential part of team dynamics and contribute to a wide network of Canadian Ford/Lincoln dealers. As an Account Maintenance Specialist, you'll evaluate creditworthiness and provide personalized service to help customers resolve account delinquency effectively. Strong communication and analytical skills are essential for success in this pivotal position.

Key Responsibilities:
• Manage early-stage delinquency through personalized support
• Evaluate customer applications for creditworthiness thoroughly
• Negotiate payment terms with dealers via phone




• Assist customers in understanding financial solutions
• Maintain Ford Credit Canada’s focus on customer satisfaction

Requirements:
• Proficient understanding of credit and financial analysis
• Experience in sales and collections management
• Excellent communication skills in customer service
• Must reside in or near Edmonton, AB
• Able to work flexible hours during operations

Utilize your financial expertise and connect with customers at Ford Credit Canada to enhance our service reputation.
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📌 Ford Credit Remote Customer Service Role (Quebec City)
🏢 Ford Motor
📍 Quebec City