Full-time

Full-time

Full-time

Full-time +1

Full-time

Full-time

Full-time

Full-time +1

Permanent

Temporary

CA$116,300.00–CA$193,800.00 yearly

CA$28.00–CA$30.00 hourly

CA$96,557.00–CA$128,743.00 yearly

We are hiring an IT Project Manager on behalf of a well-established organization in Montreal.

We’re one of Canada’s largest pension investors, with CAD$320.

We invest funds for the pension plans of the federal public service, the Canadian Forces, the Royal Canadian Mounted Police.

Montreal (Day 1 onboarding onsite/in office presence 3x/week).

Location: Montreal, Canada

Onsite: 5 days a week 8am-5pm

Cloud Business Analyst – Governance, Process Design & Azure

Purpose of the Role
The role identifies information requirements, analyzes governance needs, documents agreed outcomes, develops governance artefacts, and models end-to-end processes. Stakeholder engagement, workshop coordination, meeting management, communications, approval follow-up, and final governance decisions remain with the Program Management Team and Program Technical Lead.

Key Responsibilities

- 1. Governance Operating Model
- Support the Program Management Team and Program Technical Lead in finalizing the definition of all Cloud First governance entities.
- Document the purpose, scope, responsibilities, authority, decision rights, membership, and cadence of each governance entity.
- Maintain the governance catalogue and operating model.

- 2. Inputs and Outputs Definition

- Define and document the inputs required by each governance entity.
- Define outputs, decisions, approvals, actions, and artefacts produced by each governance entity.
- Produce governance interaction models that show information flows between governance bodies.

- 3. Governance Process Definition

- Work with the Program Technical Lead to define the processes executed within each governance entity.
- Document process objectives, triggers, activities, approvals, decision points, and outcomes.




- Apply consistent documentation standards across the programme.

- 4. Process Modelling and Repository Management

- Develop clear process maps and flowcharts for governance processes.
- Document workflow dependencies, approvals, escalations, and hand-offs.
- Maintain the governance process repository and supporting artefacts.

Responsibility Boundaries

The Business Analyst supports analysis and documentation, but is not accountable for:

- Arranging workshops or meetings
- Managing stakeholder communications
- Scheduling sessions or maintaining calendars
- Chasing stakeholders for feedback

Required Skills and Competencies

- Strong business analysis, requirements analysis, and structured documentation skills.
- Experience documenting governance operating models, decision rights, RACI matrices, and escalation frameworks.
- Proficiency in process mapping, workflow analysis, and modelling dependencies, approvals, and hand-offs.
- Ability to translate complex governance discussions into transparent, consistent, and usable artefacts.
- Strong written communication, attention to detail, version control, and repository management.
- Ability to collaborate effectively with programme management, technical leads, and governance stakeholders.

Preferred Experience and Tools

- Experience supporting cloud transformation, cloud adoption, technology governance, or enterprise change programmes.
- Working knowledge of common process‑modelling methods and tools such as Microsoft Visio, Lucidchart, or equivalent.
- Experience with Microsoft 365 collaboration and documentation tools, including Word, Excel, PowerPoint,



Teams, and SharePoint.
- Understanding of governance controls, approval workflows, decision logs, and document lifecycle management.

Education and Experience

- Bachelor’s degree in business, Information Systems, Computer Science, Engineering, or related discipline, or equivalent professional experience.
- Business analysis or process‑modelling certification is advantageous.
- Relevant experience level to be aligned with the organization’s role‑grading and project requirements.

Success Measures

- Governance artefacts are complete, accurate, consistent, traceable, and ready for review and approval.
- Process models clearly show triggers, activities, decision points, approvals, escalations, dependencies, and outcomes.
- Governance repositories remain current, controlled, and easy for stakeholders to navigate.
- Deliverables are completed in line with agreed programme priorities and documentation standards.

Requirements

- Top 3 Required Skills: 1. IBM Financial transaction 2. Payment flow 3. Support Modernization
- Detailed Job Description:
- Design, develop, and maintain applications built on IBM Financial Transaction Manager (FTM) to support core payments processing.
- Contribute to the development of payment flows supporting transaction processing.
- Build and support integrations between FTM and upstream/downstream systems using enterprise integration patterns.
- Participate in the design, development, testing, deployment, and production support.
- Troubleshoot and resolve application and integration issues in a complex, regulated environment.
- Collaborate with architecture, QA, and operations teams to ensure platform stability, scalability, and performance.
- Support modernization initiatives and enhancements to existing payment hub capabilities.
- Produce clear technical documentation and participate in code reviews and knowledge sharing.

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📌 Business Analyst (Montreal)
🏢 Delmar International
📍 Montreal